Just a reminder that the pre-order for the following Mythic Legions waves ends tonight at 11:59pm Eastern Standard time.
MYTHIC LEGIONS: COVENANT OF SHADOW
MYTHIC LEGIONS: ALL-STARS 1.0
MYTHIC LEGIONS: TROLLS 1.0
If you haven’t placed your pre-orders for these waves yet, you have very little time left to do it. We’d love to be able to extend this pre-order longer, but we have to wrap it up in order to get the final production numbers in to our factory to begin production ASAP and we’re already over a week behind our planned schedule.
Just go to the all-new Store Horsemen right now to get your pre-orders placed!
We’ve been seriously crunching the past couple of days to try to get our new payment system for Store Horsemen up and running, and even though we’ve found a very safe and reputable payment processing partner (USA ePay), the drawback is that their system isn’t compatible with our old Store Horsemen Yahoo store. This is both good and bad.
The good is that we’ve been discussing creating a new online store for a couple of years now because the Yahoo site just didn’t meet all of our needs anymore, so now we’re being kind of forced to do it. The bad parts are that we had to rush to get the new online store put together so quickly that it’s very bare bones and basic looking at the moment. We’ll be doing some upgrades to it over the next couple months, but for now at least we’ve got it up and rolling so that all of you can wrap up your Mythic Legions Covenant of Shadow, All-Stars 1.0 and Trolls pre-orders.
We’re going to leave the new pre-orders open through this coming Tuesday night at 11:59pm to make up for time lost last week. We’re sorry, but we absolutely cannot leave the pre-orders open any longer than that because we have to get the final numbers over to our factory to begin production. We were already pushing it before and now we’re going to be behind schedule by a full week. If you have any issues with your new pre-orders, please don’t hesitate to contact us at 4HMD@optonline.net
All previous pre-orders placed up through Store Horsemen order #15713 were already processed for payment before Paypal shut everything down, and unless there was a payment issue on your end (which you should have already been emailed about) your pre-orders are fine. If your pre-order was #15714 through #15767, your order and payment were never processed, and we’ll be sending you an email about it, but you’ll need to place a new order through the new Store Horsemen. Sorry about that. It sucks that you’ll have to place a completely new pre-order, but there’s nothing we can do to fix it.
One last thing, we cannot combine any of the new pre-orders that will be placed on the new Store Horsemen with any of the previous Yahoo Store Horsemen pre-orders, and as for right now we’re not going to be able to combine any of the pre-orders that will be made on the new Store Horsemen site either. As we become more familiar with the mechanics of the new Store Horsemen site, that might be a possibility, but for now it’s not, and we apologize for that inconvenience.
So now that this whole Paypal fiasco is behind us and we can start moving forward, feel free to go to the all-new http://www.StoreHorsemen.com to place your pre-orders NOW!
We’re now set up with a new payment processor who will be handling both our direct payments and credit card transactions, and we’re currently in the process of integrating everything into the new Store Horsemen storefront.
Specifics on all of this very soon, but we’re hoping to get everything re-launched sometime on Saturday, and once things are back up and rolling the Mythic Legions “Covenant of Shadow”, “All-Stars 1.0” and “Trolls” will all be back up for pre-order until at least this coming Tuesday, August 23rd at 11:59pm.
We’ll keep you posted as things develop. Thanks for all of your patience and understanding!
So we just got an email from Paypal today (who are not only processing our direct payments, but for the last few months our credit card payments as well), and they’re saying that because of the incredible success of our most recent Mythic Legions pre-order, they consider Four Horsemen / Store Horsemen a “high risk” small business because we do things on a pre-order basis, and have decided that they’re going to “part ways” with us beginning today without any sort or warning or conversation about the issue whatsoever. They’re just done… Not only that, but they’re also telling us that they’re going to be withholding about 1/4 of the payments that were made during this current pre-order for six months just to make sure that there are no chargeback payment issues. WT everlovin F?!? Good times…
What this means to all of you who have placed pre-orders for the Mythic Legions: Covenant of Shadow wave, the Mythic Legions: All-Stars 1.0 wave and the Mythic Legions: Trolls is nothing different than usual really. They didn’t withhold enough money from us to keep us from producing and shipping the figures (thank goodness!), but it’s going to make things screwy on our end for a few days as we transfer over to another payment processor(s).
What this means to anyone that still wanted to place pre-orders between now and when the pre-order is supposed to end Tuesday night at 11:59pm is that you’re still going to be able to do that, but you’re going to wait until we get another payment method set up (maybe a day or two – we’ll post an announcement), and you’ll have to use another payment method besides Paypal to do it. It’s quite possible that we’ll only be able to accept credit card payments for the remainder of this pre-order until we get some other payment method set up, but we’ll let you know about that.
Because of all of this crap we’re going to extend the pre-order by an extra couple of days or so depending on when we get the new payment method set up. We’ll make an announcement about that and let you know what payment methods can be used.
We know this is just as frustrating to you as it is for us, but we’ve always tried to do our best to make sure that our customers come first and that they’re satisfied with the product that we produce, and we hope that you all know by now that we’ll continue to do so to the best of our abilities for as long as you all are into what we’re doing. This little hiccup kind of sucks, but a hiccup is all that it is, and we’ll get it straightened out as quickly as possible.
We were completely blindsided by this Paypal issue today with no warning whatsoever (mean ol big, corporate monster…), and trust us when we tell you that we’ve called Paypal to voice our disappointment (that’s putting it VERY mildly), and we’d absolutely encourage you to do the same. Just be careful that you don’t tick them off too much. We’d hate it if they completely suspended your account without warning too.
Last, we’re going to be contacting our previous credit card processor for that end of things, but if anyone knows of any reputable Paypal-like direct payment processors that you could recommend, please feel free to email us with suggestions at 4HMD@optonline.net Thanks! We’re thinking maybe “Stripe“. Theyr’e the ones who handled our first Mythic Legions Kickstarter, and we think they did a bang-up job with it. Let us know what you think.
Just a quick reminder that the pre-order for the Mythic Legions: Covenant of Shadows wave, Mythic Legions: All-Stars 1.0 wave, and the Mythic Legions: Trolls pre-orders will all be ending this coming Tuesday night just before midnight at 11:59pm EST. You’ve only got a few days left to get your pre-orders in for these incredible waves of Mythic Legions figures, so you’ve been warned. If you miss out and Baron Volligar gets word of it, pray for mercy…
Sales for the latest Mythic Legions pre-orders on StoreHorsemen.com for the “Mythic Legions: Covenant of Shadows” wave, the first wave of “Mythic Legions: All-Stars“, and the once again solicited Trolls have been going tremendous, and a lot of fans and collectors have been asking us if we can extend the order. So we’re going to extend the pre-order until next Tuesday night, August 16th at 11:59pm. You’re welcome.
In about a week, the “Mythic Legions: Covenant of Shadows” pre-order on Store Horsemen will be ending, and we wanted to send out a HUGE mass thank you to everyone who’s placed a pre-order with us for this wave so far. The “Mythic Legions: Covenant of Shadow” wave has been our most successful pre-order launch through Store Horsemen in the history of our little company, and we absolutely couldn’t be more thankful and happy about it. Also included in this release are the two previously solicited big and beefy Deluxe Trolls and a selection of characters from the first release of Mythic Legions now lovingly dubbed the “All-Stars“. If you haven’t jumped on board with the legions of Mythic Legions fanatics yet, now’s your chance, and your chance to get in on this pre-order will be ending on August 9th at 3pmEST.